/halp/ - Technical Support

Anonymous 20/11/05(Thu)21:19 No. 22801 ID: 5b77b8

File 160460758564.jpg - (27.64KB , 403x403 , 888269.jpg )

preemptive tl;dr: computer freezes and reboots by itself

i suspected a memory failure. using windows' tools and tertiary software, i ruled that out. i tested the hdd aswell. also out. ran malware tests too just in case, all clean
tomorrow im getting a new multimeter to check my psu (which is sorta new, if generic). anything i can use to check my cpu and mobo? shit is driving me crazy

a little background, pc has been malfuncioning for a while, but it got worse since an electric overcharge shot the original psu down. had to buy a new one and take out the mobo for repairs

specs: generic 550w psu
1tb hdd
4gb x2 ddr3 ram
apu a10 5800k cpu
a55bm-a/usb3 mobo
had this thing since 2014
ask away for anything else you need

Anonymous 20/11/06(Fri)03:18 No. 22802 ID: 40739c

>>22801
oh, and i should add this. get it starts giving me trouble, i gotta load windows in safe mode and then restart the pc safely. cant start windows normally after this shit happens, it freezes and then reboots on startup

Anonymous 20/11/09(Mon)02:49 No. 22803 ID: 825ac3

>using windows
You've tested and reproduced this bug on GNU/Linux?

Anonymous 20/11/09(Mon)13:25 No. 22804 ID: b1eb99

>>22803
This! Easiest way to test if it's hardware/bios config or software is to boot up an alternative environment. Just like backing up your data it's good practice to have a LiveCD (or LiveUSB) on hand.

If you don't already dual boot the thing to do is get a LiveCD and boot it up. There's two ways to go about it:

1 - Download your ISO of choice, burn it to a DVD and boot 'er up.

2 - Go to your local newsagent/off-licence and pick up a linux magazine, 90% of the time they come with a dvd that has a bootable OS on it. Just double check it says something like LiveCD.

Anonymous 20/11/19(Thu)03:20 No. 22808 ID: a115ac

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You can disable automatic reboot in event of a kernel panic (BSOD), that'd come close to ruling out a crash causing the reset.

Right click on start, Run, sysdm.cpl, OK, advanced, settings under startup & recovery, uncheck the box next to automatically restart, ok, ok, reboot. Now if the OS crashes it'll stay at a blue screen. Pic related, it's the Win10 version of a BSOD.

But going into a completely new environment like Linux is a better test if you can live with it for long enough for you to be confident that it's not happening.

If its still happening I'd say your power supply is probably the cause. Never ever skimp on the PSU.

Anonymous 20/11/29(Sun)02:45 No. 22811 ID: 0a8493

cpu and psu are ruled out. i read the dmp files and its a fucked driver
i downloaded and installed it manually from the official page, now i just need to keep using the computer until it gives me shit to see if it worked

>>22803
no
>>22804
i used strelec winpe
>>22808
allright. ill save and buy a new pc with real wattage next time. my rig is old already and if i wanna spend id rather build a new one
and yeah ill switch to linux eventually. always wanted to but i kept postponing it, i guess its time now

Anonymous 20/11/29(Sun)03:15 No. 22812 ID: 13789f

>>22811
>ill switch to linux eventually. always wanted to but i kept postponing it, i guess its time now
Or dual boot.
Get 2 HDs, one for windows one for *nix. One of the good things about mint is you can customise the bootloader. When I boot my PC I get a choice between the two and if I don't answer in 10 seconds it starts loading mint automatically, I could just as easily set it to default load windows, last used OS etc.

I say mint, you can do this with most bootloaders that come with a *nix distro, only this one didn't require any setup and autodetects other OSs so I plug in another drive with an OS e.g BSD or windows XP I could choose to boot that OS...

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